Which of the following is a benefit of implementing a Quality Management System (QMS)?

Implementing a Quality Management System (QMS) leads to improved product quality and enhanced customer satisfaction for several reasons. A well-structured QMS provides a framework for consistently assessing and managing quality throughout the production process. By adhering to established quality standards, organizations can identify areas for improvement, reduce defects, and ensure that products meet or exceed customer expectations.

Additionally, a QMS fosters a culture of continuous improvement, encouraging employees to engage in problem-solving and innovation, which can further enhance product quality. Improved quality of products not only meets customer requirements but also enhances their overall satisfaction, potentially leading to increased loyalty and repeat business. By focusing on quality management, companies position themselves to respond effectively to customer needs, thus strengthening their market competitiveness.